Medical coordination
A dedicated coordinator prepares your medical visit to Korea, from checking your records with hospitals to staying in touch after you return home.
When you contact us, a coordinator reviews the documents you send and asks hospitals in Busan or Seoul whether they can see you and what they need. The hospital decides whether treatment is possible and proposes a plan; we pass it on to you in your language.
Before you travel, we agree on your appointment dates, send an invitation letter if you need a visa, and give you an estimate for the services during your stay. In Korea, your coordinator meets you, takes you to the hospital and helps with communication and receipts.
After you go home, we stay in contact, pass on messages from the hospital and can help connect you with a hospital in your country.
Step by step
01
Before you decide
Send your medical records and questions. We check with suitable hospitals and send you their answer and proposed plan.
02
Before you travel
A coordinator is assigned to you. We set appointment dates, explain the services and estimated budget for your stay, and send an invitation letter.
03
In Korea
Airport pickup, guidance to your accommodation and hospital, help with registration and interpretation, and receipts for your records.
04
After you return
A short satisfaction survey, airport drop-off, regular follow-up contact and help connecting with a hospital at home.
Questions about this service
Who decides whether I can be treated?
The hospital does. We send your records to the hospital, and its doctors decide whether treatment is possible and which plan they recommend. We explain their answer to you in your language and arrange the visit.
Can you help if I have not chosen a hospital?
Yes. Tell us what care you need and send your records. We ask hospitals that provide that care and share their answers with you, so you can choose where to go.